![]() ![]() Troubleshoot IMAP Configuration Unable to Login from IMAP Clients When you access your Zoho Mail account using IMAP, the archived emails will be accessible in the respective folders from which they were archived. In the IMAP section, check the Include Archived emails checkbox.To include archived emails in IMAP access: Zoho Mail supports the option of including the emails in the All Archived view of your inbox when you configure Zoho Mail as an IMAP account in other email clients. Uncheck Auto-Expunge Mails - This option will not delete the emails unless they are manually expunged from the IMAP client.Check Auto-Expunge Mails - This will remove messages from the Zoho Mail server when you delete/ move emails in the IMAP client.In the IMAP Section, select your preferred Expunge option for IMAP.Navigate to Mail Accountsand click the primary email address from the Mail accounts listing.To make these changes immediately in your IMAP account, you can enable the 'Expunge Immediately' option with the steps below. When you delete an email or move it to another folder in your IMAP client, the email will be deleted or moved to another folder based on your IMAP settings. Thunderbird Client supports the Read and Write Folder Sharing options in Zoho Mail. ![]() Folders that have been shared with you can be viewed from the IMAP clients on desktop and mobile phones.Only the folders selected here will be available in the IMAP clients you use.Select the folders you want to view in the IMAP clients.Under the IMAP section, click Launch folder settings.Navigate to Mail Accountsand click the primary email address from the Mail accounts listing.To optimize your IMAP client's performance, you can choose the folders you want to synchronize with IMAP using the steps below: Folder View Settings for IMAPĪ huge mailbox with many folders can be cumbersome to view and synchronize emails in IMAP clients. (You might require an Application-specific Password if Two-factor Authentication is enabled). If your domain is hosted with Zoho, then your email address will be in the format your Zoho account password. ![]() If your domain is hosted with Zoho, then your email address will be in the format Address: Enter Your Zoho Mail address. User Name: Enter your Zoho username or your complete Zoho Mail address. ![]() Outgoing Server Settings (Organization users with a domain-based email address, ): Username: Server Settings: (Personal users with an email address, username Server Name: Username: Server Settings (Organization users with a domain-based email address, ): Incoming Server Settings (Personal users with an email address, username Server Name: You can configure your Zoho Mail account on any standard IMAP client with the configuration details given below.
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